PAYMENT OPTIONS
CASH - Please Submit Enrolment Form with correct payment in an envelope with
Student's Name to Lobo or Nathan.
ELECTRONIC TRANSFER - Please submit enrolment form and transfer payment to Laercio
Lobo.
BSB: 063 – 097
Account: 1617 9398
PAYMENTS AND REFUNDS
Full payment is required within the first two weeks of class. Please enclose payment
with your enrolment form. No refunds will be given for non-attendance at group
lessons. A refund or credit may be offered if you have a valid medical reason which
prevents you/your child from attending class.
PERSONAL INFORMATION
Lobo Tennis only collects name, dates of births, emergency contact number and medical
information that you feel is relevant for the time your player is inn our care. This
information will be held safely in our database and will not under any circumstance
be released to any third party. Lobo Tennis may use this information to send you any
notification relevant to tennis and offer services.
BAD WEATHER
Rain: Group lessons may be cancelled in wet weather or in our judgement if it’s
likely to be wet during the commencement of lesson time. The decision to cancel
lessons due to bad weather will be made at least 20 min prior to lesson start time.
If we decide to cancel, then we will contact you immediately via sms and email.
Please assume class is still on if we haven’t contacted you. If you have not
received a cancellation message and choose not to attend, then you may risk missing
the class.
Any classes that are cancelled due to bad weather will be made up with a make-up
class during the Term, and that time & date will be advised by your Coach.
PRIVATE LESSON AND SEMI-PRIVATE
CANCELLATION POLICY
Your private lesson has been reserved for you on the basis of receiving payment in
full. Therefore, limiting availability for other enquiring players. Notification of
cancellation must be given 8 hours in advance of a lesson scheduled via Call, Email
or SMS. Failing to notify the coach of you or your child absence within the time
limit payment is required in full.
SUPERVISION OF JUNIORS
Tennis coaching staff are not responsible for supervision outside of lesson time.